Fair & Lovely to rename; Air Canada Authorizes More COVID Refunds: CBC Market Checklist


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Marketplace tests popular skin creams sold in Canada to find out if the ingredients are as toxic as marketing. 22:31

Unilever abandons the name “Fair & Lovely” – but not the product

Unilever is making headlines this week for removing the words “fairness”, “bleaching” and “lightening” from its products, including Fair & Lovely – an extremely popular cream, especially in the South Asian community.

In a press release, the company announced that it would abandon this name in the coming months and wrote: “We recognize that the words” fair “,” white “and” light “suggest a singular ideal of beauty that we do not think of not right and we want to fix it. ”

The company has been criticized for its hypocrisy in recent weeks as the Black Lives Matter movement has grown to include reviews of systemic racism in many societies.

As we reported in a recent survey, skin lighteners are a growing global business, expected to reach more than US $ 31 billion by 2024. Marketplace found that lightening products from certain other brands contained unsafe and unlisted ingredients, including mercury and hydroquinone. Learn more about the upcoming name change.

An Air Canada employee cleans her ticket office at Toronto Pearson International Airport in April. (Nathan Denette / Canadian Press)

Air Canada Now Says Certain Passengers Are Right To Refunds

The company has quietly changed its refund policy to allow some customers whose flights have been canceled due to the COVID-19 pandemic to get their money back – but not passengers whose journeys started in Canada.

Customers with flights from the European Union, Switzerland and Iceland are now “entitled to a refund” due to the pandemic, says document posted on Air Canada’s website on June 15.

Many Canadians have expressed frustration with Air Canada’s decision to offer credits rather than refunds for the majority of COVID-related flight cancellations. Learn more about the policy change.

Many people who live and work on the street depend on money to survive, which means that they were particularly vulnerable to the fact that the use of money decreased in Canada during COVID-19. (Dillon Hodgin / CBC)

Reduced use of cash hurts the most vulnerable in society

As more and more businesses prohibit or advise against paying in cash, people on their livelihoods are struggling. This includes many people who live and work on the street, such as beggars, street musicians and performers – many of whom are paid in cash and do not use bank accounts or credit cards. “This will again marginalize them and exclude them from civil society,” said Jeff Karabanow, professor of social work at Dalhousie University in Halifax. Learn more about the use of cash during the pandemic.

Some experts and researchers suggest that employers should consider another type of four-day work week, one that allows employees to work fewer hours and be paid the same weekly wages. (Rawpixel.com/Shutterstock)

Could a 4-day work week become the new standard?

COVID-19 has already changed the way we work, but will it also change the work week? Some companies are considering a shorter week, arguing that employees are more productive when they work less. The Nova Scotia community of Guysborough has already adopted a four-day week, and so far so good. Learn more about the city’s location.

What else is going on?

Housing market recovery will be uneven across the country: CMHC report
In cities where the industry lends itself better to working from home, recovery may be less difficult.

Amazon’s carbon footprint has increased by 15% despite green initiatives
The amount of CO2 emitted by Amazon in 2019 was the equivalent of 13 coal-fired plants operating for a year.

New rules could lengthen wait for beds in nursing homes
New admissions to Ontario must be placed in rooms with no more than 2 beds

McDonald’s ends trial of Beyond Meat burgers in Canada without an established plan for a herbal option
A McDonald’s trial of a herbal burger has ended, with no plans to add the burger to the menu permanently.

Marketplace needs your help

Attention teachers and parents!

CBC is developing a new show for a young audience. We are looking for tweens and teens to help us shape it. If you know young people between the ages of 11 and 14 who want to have a say, write to [email protected] to find out how you can participate!

Did you manage to fight for a refund?

Last month, Marketplace told you the story of Joanna Banasik, a woman who struggles to recover more than $ 3,000 after Air Canada canceled her trip to Hawaii. His credit card issuer, PC Financial, opened a dispute to cancel the charges after initially refusing his request.

When she followed up with the bank earlier this month, she learned of unexpected news: Air Canada did not respond within 45 days, so the money would be refunded.

“To be honest, I was really surprised,” she said. “It was a lot of money. So I think it was worth it. ”

Banasik has some advice for those considering the credit card dispute resolution process: “Don’t give up. Just keep fighting for your money. ”

Did you manage to fight for a refund from your airline? Email us at [email protected]

Catch up on past episodes of Marketplace anytime on CBC Gem.


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