Asda, Aldi, Lidl, Morrisons and Tesco launch new systems to reduce queues for buyers


Social distancing queues outside and inside our supermarkets have become commonplace since the foreclosure began.

But that doesn’t make them any less frustrating when all you want to do is put the food in the cart and go home to put it away.

Major UK supermarkets have introduced new systems to remedy this situation, reports KentLive.

But now stores like Tesco, Lidl, Morrisons, Aldi, Sainsbury’s and Asda have taken steps to reduce customer wait times.

Here’s an overview of the latest changes.

Woman shopping in supermarket trolley


Asda is testing a “virtual queue” system as part of its investment in longer-term social distancing measures.

This system will allow customers to connect to the remote queue and wait in their cars to enter stores.

So far, it is being tested at its Middleton store near Leeds, and could be rolled out nationwide later on the line.


Aldi is implementing a new automated traffic light system to control the number of customers entering and leaving stores.

Traffic lights will indicate when customers can enter stores based on customer limits of individual stores that comply with the rules of social distance of two meters.

It turns green when a store has a safe number of people inside and turns red when the stores are full.


Lidl always asks customers to line up outside stores once they have reached capacity.

If there is a queue at the entrance to the store and you have difficulty queuing, please let the security guard or the team member in front know who you are will give priority.

The budget supermarket chain is also trying out a new system that lets everyone bypass all the queues – both to enter the store and at checkouts.

Lidl is currently testing a new click and collect system – familiar to buyers of some of the big retail brands, but completely new to the budget industry.

According to customers who order online, groceries are picked up on the shelves and packed by Lidl employees and picked up at an agreed time.

Lidl had planned to test the system in Germany before moving to Poland and says it will be expanded if it works and proves popular.

Supermarket cart
Supermarket cart


The retailer has realized that not everyone is equal in terms of time spent in the store.

In an attempt to resolve the problem, Morrisons decided to allow three people using baskets to enter each person using a cart.

This means that those who only need a few bits can get in and out faster.

There are separate queues for the “quick shopper” system outside and inside the supermarket.

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Sainsbury’s has limited the number of people in stores and ATMs at all times.

He has also set up queuing systems outside stores and asks customers to line up at a safety distance of two meters.

The supermarket has placed clear markings on store floors to help you know what a safe distance is.

He also asked everyone to send only one adult per household to the stores. this, he said, “helps keep people at a safe distance and also helps reduce queues to enter stores.”

Store teams will ask groups of more than one adult to choose an adult to shop and ask the other adults to wait. Children are welcome if they cannot stay at home.

A supermarket spokesperson said, “To reduce wait times inside and outside our stores, we have extended our hours of operation.

“The majority of our supermarkets are now open until 10 p.m. and we encourage you to visit our stores throughout the day to avoid queues when stores open in the morning. “

Morrisons shopping carts
Morrisons shopping carts


The supermarket took the weather into account for the queues.

If it rains, Tesco buyers can be asked to wait in their car to avoid queuing.

On Tesco’s website it says, “If it’s raining or it’s particularly cold, we may ask you to stay in your car to queue – we will let you know when you can get in. “


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