While the application’s Hey email is still available on the App Store to this day, Apple has rejected a bug fix the company tried to present on Monday. The tech giant also rejected the call base camp, sending the company a long letter explaining its violations.
“The HEY e-Mail app is marketed as a messaging app on the App Store, but when users download your app, it doesn’t work. Users cannot use the app to access emails or perform a useful function until after they go to the Basecamp website for Hey email and purchase a license. use of the HEY e-Mail application. This violates the rest of the Guidelines Review App Store:
Directive 3.1.1 – Business – In-App Purchase Payments
If you want to unlock features or functionality within your app, you must use in-app purchase. Your app requires customers to purchase content, subscriptions or features outside of the app, but these items are not available as in-app purchases within the app as required by the App Guidelines Review Store…
To resolve this issue, please revise your application so as not to violate any of the Guidelines and Terms Review App Store.
There are a number of ways that you can revise your application or service to join the Guidelines Review App Store. Customers who have already purchased access to content, subscriptions or features from elsewhere can continue to access these items in your app, as long as new iOS customers have the option to purchase access to the help with in-app purchase, as required by the Guidelines Review App Store. ”
Apple’s rejection letter from Hey attached. The company also said Basecamp has not generated revenue from the App Store in more than 8 years. https://t.co/WLTwgGJQ2i pic.twitter.com/ln09TViar6
Gourman Brand (@markgurman) June 18, 2020
In one tweet, Basecamp CTO David Heinemeier Hansson said “There is no chance in the bloody hell that we will pay Apple ransom. I’m going to burn this house myself, before I leave gangsters like the booty spin. This is deeply, perversely abusive and unfair. ”
If you remember, Apple takes 30% commission on paid apps and all in-app purchases. For subscriptions, you need 30 percent the first year, then 15 percent the following years. That’s the way it has been for a long time, but the developers are talking clearly again after the European Commission announced the opening of dual app store and Apple Pay investigations.
The investigation was sparked by complaints from Spotify and, based on the reports, Rakuten from the Kobo playback e-app. Spotify chief Daniel Ek revealed a long time ago that the company cannot afford Apple fees, pointing out that it will be cut by Apple Music who does not have to pay the same cut. Afterwards, the commission announced its investigation, Amadou, the parent company of the Group Match and Fortnite Owner of Epic Games has also criticized the tech giant for collecting part of their winnings through Apple’s App Store.