Tesco sends urgent message to Clubcard holders about their points

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Tesco Clubcard holders have received an update from the supermarket giant on coupons that are due to expire.

Since the lockdown came into effect, purchasing habits have changed, and people who used to go to Tesco stores on the way to work never return.

A study conducted for Mirror Money by money.co.uk has shown that 28% of people who visit the channel say they no longer do so.

Tesco himself has reported that chain visits have halved since the lockdown – although the size of the baskets has doubled after people were asked to do as little shopping as possible.

The delivery slots are also extended, which means that people with Clubcard vouchers may find it difficult to spend them before their expiration.



What happens to coupons if you can’t use them in store to use them?

Tesco understands this and has issued a statement to buyers confirming that Clubcard points expiring this month will be extended, reports ManchesterEveningNews.

Zoe Evans of Tesco’s Customer Engagement Center said, “We appreciate that, for many reasons, most of us do not shop as often as before the lockout.

“With the help of Clubcard, we want to give you more time to use your vouchers that were due to expire on May 31, 2020.

“Vouchers issued in May 2018 will no longer expire before November 30, 2020, which will give you an additional 6 months to use them.

“We will update the expiration date of your digital vouchers and will continue to accept paper vouchers in store until the extended expiration date.

“We really hope this helps and take care. “

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