The stores, respectively at Alexandra Retail Park and Victoria Street, had been closed since March, when only retailers selling “key” products such as supermarkets were allowed to stay open during the coronavirus shutdown.
However, an update to government guidelines released earlier this month added household goods stores to the list of stores allowed to open, paving the way for Matalan and Dunelm to welcome customers again.
While the Grimsby store in Matalan is one of the retailer’s 37 stores to open, Dunelm has reopened all of its stores in England.
In a statement to customers, Matalan bosses said, “Following our decision to close our stores eight weeks ago, we have worked tirelessly to prepare our stores for reopening with improved health and safety measures and strict social distancing guidelines to ensure that we provide the safest shopping environment for you.
“Given the change in government direction on May 1 to include household goods as an essential retail business in England, we are now happy to inform you that we are starting to reopen some stores.
“Our click-and-collect service has also resumed so that you can order online and withdraw if you prefer. “
Buyers will see a number of changes in the store.
– A reduced number of authorized customers inside
– A change in the layout of the store to give more space to buyers
– Ground markers so people keep their distance
– Hand sanitizers and cleaning products to clean carts and baskets
– All staff received PPE
– Staff have all been trained to support social distancing
– The changing rooms and toilets have been temporarily closed.
Other store security measures include in-store security guards, signage and radio announcements to promote safer shopping, new screens at checkouts and throughout the day cleaning to include door handles .
Meanwhile, Dunelm has also taken steps to keep staff and customers safe, including introducing deliveries to cars.
A spokesperson said, “We know many of you are looking forward to visiting your local store again, but we also understand that some people may feel unsure about it.
“For those of you who feel more comfortable staying in your own space, we have introduced contactless shopping, and with options that include deliveries to your car for virtual meetings with a personal shopper, we hope there is something for everyone. ”
Inside the stores, there is one-way navigation to the two meter floor marks while the disinfectant is used on cart handles and card machines. Fewer people will be allowed inside at the same time as screens have been installed at checkout points.