Man banned from Asda after breaking lock rules for using the toilet

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Graham Dunn, a retired oatmeal store owner, was banned from his local Asda store - after breaking the lockout rules for going to the bathroom. Bladder cancer patient said he told Asda Tunstall store staff he needed a toilet after missing the 30-minute OAP special purchase time and having to wait in one of the coronavirus lock queues. The 76-year-old condition means that he needs toilets every 15 minutes during the day. And when he got to the front of the queue, he was so desperate that he challenged the rules of social distancing to rush to the bathroom. But he says he was then greeted by four security guards and a staff member who asked him to leave.
Graham Dunn was banned from his local Asda store (Photo: Stoke Sentinel / BPM Media)

A man with bladder cancer was banished from his local Asda after breaking the lock rules for using the toilet.

Graham Dunn says he told staff he needed a toilet after missing the 30-minute OAP special purchase hour and having to wait in one of the coronavirus lockout queues.

The 76-year-old condition means he needs a toilet every 15 minutes during the day. And when he got to the front of the queue, he was so desperate that he challenged the rules of social distancing to rush to the bathroom.

But he says he was then greeted by four security guards and a staff member from Tunstall’s store, Stoke-on-Trent, who asked him to leave.

Asda said she has had “past incidents” with Mr. Dunn and “does not tolerate any form of abuse or violence towards colleagues or clients”.

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Mr. Dunn, a grandfather of 15 children from Chell Heath, said: “The last four Mondays, I was in Asda and there had been a queue, but retirees are generally allowed to go from there ‘before.

Asda defended the pensioner’s ban, saying they had “past incidents” with Mr. Dunn (Photo: Getty Images)

“That day, I arrived around 9:30 am because the post office does not open before 9:00 am and I had to go there first.

“I was arrested just before the door, but because of my bladder cancer, I have to go to the bathroom every 15 or 20 minutes during the day and every hour at night.

“I said to a security guard,” How come we weren’t allowed into the store directly? And he told me that the time for the NHS and retirees was 8:00 to 9:00.

“He told me that I couldn’t go directly to the bathroom and that I had to go down the aisles first.

“But I still went and started shopping. The next minute, four security guards and a staff member told me to go out or call the police. “

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The 15-year-old grandfather, owner of a retired oat cake store, added, “I felt bad. I was upset all day when it happened and I had nothing to eat. I was just shaking. I don’t think anyone listened to my side of the story. “

Graham says he has had relationships with the staff member before. But he disputes Asda’s version of “past incidents” implicating him.

He added: “I have already talked to him about cakes that were one day out of date. I was told that they had pictures from body cameras of me swearing but I did not swear. I asked to see the images and if I swore I would apologize. “

Asda has confirmed that Mr. Dunn is now banned from the store. A spokesperson said: “We do not tolerate any form of abuse or violence towards colleagues or customers, which is why this customer has now been banned from our store.

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