Engaged couple are furious after marriage insurer uses “loophole in government law” to avoid paying

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A major marriage insurance provider has been criticized for using an apparent loophole to avoid paying couples who could not marry due to the coronavirus pandemic.

Clients forced to cancel their big days were first told that they were eligible to file a claim because they were covered for “an infectious or contagious disease outbreak.”

But WeddingPlan, which is a trade name of UK General Insurance, now says that it will not cover anything canceled due to a “government act”.

Consumer experts have condemned this position as totally unfair.

Yasmin Dick and Tyrone Hunt of London believed that their £ 105 policy would allow them to recover the costs of their canceled marriage – the couple were to be married in a Tuscan villa this month.

Miss Dick, 30, said that in February and March, WeddingPlan staff assured them they were covered, even highlighting the infectious disease clause.

Yasmin Dick (right) and Tyrone Hunt, of London, believed that their £ 105 policy would allow them to recover the costs of their canceled marriage

Yasmin Dick (right) and Tyrone Hunt, of London, believed that their £ 105 policy would allow them to recover the costs of their canceled marriage

WeddingPlan, which is a trade name of UK General Insurance, says it will not cover anything canceled due to a

WeddingPlan, which is a trade name of UK General Insurance, says it will not cover anything canceled due to a “government act”

But when the British foreclosure went into effect, she said the company had then told them a number of “contradictory things” and that the couple had been asked to ask the suppliers to reorganize their event.

“The insurance company only puts it on couples and small businesses and takes no responsibility,” said Miss Dick, pictured left with her fiancé.

Adam French, a consumer rights expert at Which?, Said, “This is another example where costs, stress and hassle have been pushed onto consumers rather than being borne by the insurers themselves – same. It’s neither fair nor fair. “

The British general said his company was supported by Great Lakes Insurance and that the final decision on the claims was theirs.

A spokesperson said that “the government-imposed lockdown does not and was never intended to be part of the intended coverage.” He advised dissatisfied customers to contact the financial mediation service.

Miss Dick, 30 (right) said that in February and March, WeddingPlan staff assured them they were covered, even highlighting the infectious disease clause

Miss Dick, 30 (right) said that in February and March, WeddingPlan staff assured them they were covered, even highlighting the infectious disease clause

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