COVID-19 could delay ban on plastics, airline customers struggling for refunds: CBC Marketplace fact sheet


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Canceled flight? You may have trouble getting a chargeback from a credit card

Thousands of flights have been canceled due to the coronavirus epidemic. Some Canadians who have requested a refund through a chargeback from their credit card company have said that they are discouraged from applying. (Firdia Lisnawati / The Associated Press)

Many consumers are dissatisfied with receiving only credits for future trips instead of refunds from major Canadian airlines. While some industry experts have suggested that a credit card chargeback may be the answer, several credit card holders have said Marketplace they encountered resistance.

In some cases, they have been warned that their air credit may be canceled if they request a chargeback. Read more.

The ban on single-use plastics risks being delayed by a pandemic

Canada originally planned to ban single-use plastics in 2021. Environment Minister Jonathan Wilkinson said plans to continue banning plastics remain, but said he cannot say when it will be implemented. (Michael Wilson / CBC)

It appears increasingly likely that efforts to combat COVID-19 will slow the federal government’s efforts to take action to meet environmental targets, including a ban on single-use plastics promised by 2021.

Federal Environment Minister Jonathan Wilkinson said the government still plans to move forward with the ban, but will not say when. Read more.

What will the future of air transport look like in a post-COVID world?

Pittsburgh Airport robotic scrubbers add UV light as an additional layer of disinfection for airport floors. (Pittsburgh Airport Authority)

Airports and airlines around the world are looking for solutions to assure passengers that the flight remains safe. Some of these possibilities include UVC light to neutralize viruses and yes, even robots. Read more.

Canadians should wear masks as “extra protective layer,” says Tam

Chief Public Health Officer Theresa Tam now says that Canadians should wear masks in public in situations where physical distance is impossible. (Adrian Wyld / The Canadian Press)

Canada’s chief public health officer, Theresa Tam, said the new guideline comes as provinces begin to allow businesses and services to reopen, bringing more people out of their homes. Read more.

What else is going on?

Ontario Orders Long-Term Care Commission After Over 1,400 COVID-19 Deaths
But health care groups and unions have called for an independent public inquiry into the sector. Proponents of an investigation argue that this would lead to more detailed accounting of long-term care system failures during the crisis.

Apple and Google launch joint technology for pandemic tracking applications
The new software uses Bluetooth wireless technology to notify people who may have been in contact with possible coronavirus carriers.

Johnson & Johnson will stop selling talcum baby powder in North America.
The company has faced a multitude of lawsuits, despite no proven link between talc and cancer.

Shopify is definitely moving to the homework model
One of Canada’s best companies will have staff working at home as much as possible – even after the COVID-19 pandemic has ended.

Marketplace needs your help


Technology keeps us connected like never before, especially with the social distancing measures in place. But what happens when the devices on which we depend fail? Were you able to repair your smartphone, tablet or computer? How much did the repair cost?

Share your failure stories with us by emailing [email protected]

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