Nursing home staff have been “emotionally blackmailed” to take over a patient who had not been tested for Covid-19, says a boss.
A “dead end” ensued at Eighton Lodge in Gateshead when a resident was brought back from the hospital.
Director of operations Susan Mckinney said she was threatened by the police if she did not admit the woman.
The Gateshead Health NHS Foundation Trust, which manages Queen Elizabeth Hospital, said it followed government guidelines.
Mckinney, director of operations for Wellburn Care Homes, which operates 14 facilities in the northeast, said the resident was brought in by ambulance on April 10, about the time the deaths at the hospital involving Covid- 19 were at their peak.
She said, “Twice we called the hospital and said, ‘We can’t accept this person, we need them to be tested, we need a negative test to find out what we are dealing with. “.
“The family members arrived, the paramedics had the poor resident on a stretcher at the door and wouldn’t leave until we allowed them in … there was some sort of gap.
“And all we got was” you don’t follow directions “… we were threatened by the police if we didn’t allow this person to come in because it was their house.
“It was like emotional blackmail, the staff were really upset. “
The woman was finally admitted and had to isolate herself for 14 days.
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Gateshead Health NHS Foundation Trust said in a statement, “We work closely with all of our nursing homes to help them care for residents.
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