The number of people in A&E departments in Wales remains down from last year, despite repeated calls for people to seek emergency care if they need it.
WHS Welsh CEO Andrew Goodall said 60% fewer children and young adults are looking for help in A&E.
Overall, attendance fell by a third in May.
Some people go to A&E later than they should, which leads to new health complications, added Dr. Goodall.
Meanwhile, he revealed that the majority of people in intensive care beds in Wales do not have coronavirus.
“It is important that people with potentially urgent illnesses continue to come to the hospital when they need help,” he told the Welsh government daily coronavirus briefing.
“We urge parents who are concerned that their children may need urgent or urgent care to dial 111 or 999 in an emergency. “
Attendance over the age of 75 has also dropped by 40%, he said.
He said emergency workers reported an increase in the number of people “with anxiety or emotional distress and people who showed up later than they should, causing additional health complications “
“If you come to an emergency department, don’t worry if you see NHS personnel wearing face masks or other protective gear. They wear it for their protection and, most importantly, for yours, ”added Mr. Goodall.
Goodall said fewer than 100 people tested positive for the coronavirus on Wednesday, and many parts of Wales are now reporting fewer than five new cases a day.
There are more than 1,000 people hospitalized, including around 300 people recovering and 42 people being treated in intensive care.
“The number of new cases has been steadily decreasing every day since early April, even though we are doing twice as many tests,” he said.
“The number of people who died from coronavirus has decreased since mid-April, and most people who have suffered from coronavirus have not needed hospital care. “
About a third of acute hospital beds are empty – lower than last week and he said it continues to decline “because we are seeing a return to normal NHS activity.”
“The majority of people treated in intensive care do not have coronaviruses, which shows that more NHS work is underway,” he said.
When will the NHS of Wales return to normal?
Routine activity in the Welsh NHS has been suspended since March and Mr. Goodall has defined the return to normal as the reintroduction of a “baseline for cancer” and an increase in emergency admissions.
He said he thought “it would take us weeks and months to really get these things done.”
He added: “Obviously, this was a very important decision we made in March to get away from our routine NHS activities.
“I would always say that our goal is, as much as possible, to ensure that urgent and urgent patients are given priority in this approach.”