AdventHealth, which relies on third-party labs to deliver test results, has terminated a contract with a lab after unacceptable delays.
“Unfortunately, one of these laboratories processing a significant number of our public tests was unable to fulfill its obligations,” said officials.
Officials were not sure what caused the delays and which laboratory was closed.
“AdventHealth reported that one of the laboratories it used for sputum-based COVID-19 testing at our Daytona State College – Palm Coast test site was not reliable. They are taking responsibility and will contact those affected directly to offer them options, ”wrote Flagler County Emergency Services on Twitter.
According to a press release, the problem affects more than 25,000 people in central Florida.
“This has created unacceptable delays and we do not have confidence in the reliability of the tests. We are working diligently to properly inform and welcome those affected, ”added officials.
Those affected will receive a letter or a phone call from AdventHealth.
According to officials, these individuals fall into two categories:
1. Those whose samples have been processed and whose results provided by the laboratory are not considered reliable.
- People whose positive results are not reliable will have to be retested.
- People with unreliable negative results who are symptomatic should seek care and may need to be retested.
- People whose negative results are not reliable and who are asymptomatic but who ask to be retested will be offered tests pending availability.
2. Those whose samples are in the laboratory in question and are part of the backlog will not be tested; therefore, no results will be available.
- These patients may require a new test if they are symptomatic.
- We have ordered the laboratory to destroy these samples in accordance with the law.
“We take our responsibility to protect all those who entrust their care to us very seriously. We have made significant investments to help minimize the spread of COVID-19 in central Florida and will continue to stand by our neighbors in these unprecedented times, “said Daryl Tol, President and Chief Executive Officer of the Central Florida division of AdventHealth. “The teams in our organization are working 24 hours a day to remedy the situation. We will continue to lead, innovate and take care of those affected by COVID-19. We remain committed to our goal of providing health to the whole person and the whole community. “
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