Zoom cancels all work on new features after latest security alerts

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Zoom has canceled all work on the new features and will instead focus on its security and confidentiality.

Company founder and CEO Eric Yuan apologized to users after a series of problems with the app and presented a plan to improve it over the next 90 days.

He admitted that the app was struggling with the large number of new users who had come there in recent weeks. In addition to a rapid increase in platform usage, the additional review has drawn attention to a multitude of security and privacy bugs within the application.

Mr. Yuan confirmed that for the next 90 days, all development of new features was frozen to focus engineering resources on security issues.

“To put this growth in context, at the end of December last year, the maximum number of participants in daily, free and paid meetings conducted on Zoom was around 10 million. In March of this year, we reached over 200 million a day. meet the participants, free and paid, “said Yuan in a blog post.

He said supporting the arrival of so many new users had been a “huge undertaking”, but acknowledged that the platform had “failed” to meet expectations for privacy and security.

The founder of Zoom added that he was “deeply sorry” and confirmed that the company would also conduct a security review with third party experts and issue a transparency report.

The growing popularity of Zoom has seen Prime Minister Boris Johnson use the service to chair a virtual Cabinet meeting, while millions of others have started using the service for work and study and to stay in touch with friendship groups.

But concerns have been expressed about security and privacy on the platform, including “Zoombombing”, where strangers enter a meeting and harass those who attend or display explicit material.

These incidents exploited a Zoom feature that left meetings open to everyone unless locked by the host and forced the company to post online advice on how to protect calls.

Cybersecurity experts have also expressed concerns about Zoom’s practices in the past, such as previous flaws and now changed functionality, including a tool that raised privacy concerns as it allowed meeting hosts to check if other participants had clicked on another window of their screen during the call. .

Another previous issue with the platform saw hackers able to hack a user’s webcam.

The company also apologized for misleading users by incorrectly suggesting that Zoom video meetings used end-to-end encryption, which it previously reported on its website.

“Transparency has always been at the heart of our culture,” said Mr. Yuan.

“I promise to be open and honest with you about the areas where we are strengthening our platform and the areas where users can take their own steps to make the best use and protect themselves on the platform.” “

Additional reports by agencies

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