Many families have struggled to get a niche delivery in supermarkets despite the fact that many big names have increased their capacity.
Tesco has already limited its customers to an 80-item store to avoid food shortages and free up more space in delivery vans for more orders.
They also increased the number of online orders each week from 590,000 in the first week of the crisis to more than one million this week.
This figure will increase to 1.2 million slots over the next two weeks.
But now the supermarket has limited people’s accounts to one order per week in another measure to help increase the number of delivery slots available.
The new rule applies to all Tesco customers, including those on the vulnerable list with a Delivery Saver account.
Tesco confirmed this decision by responding to customers on Twitter.
They said, “Thank you for contacting us. Your account will be limited to one order per week.
“We have introduced a limit of one order per week to help more customers secure a delivery window.
“One time slot per week applies to all Tesco customers, not just those with a savings plan for delivery. “
Tesco CEO Dave Lewis thanked customers for their “patience and support” yesterday.
He said online grocery shopping is still “a clear concern and frustration” and admitted “we know we need to do more.”
For those who go to Tesco stores, a number of rules have been put in place, including:
* Staff tell customers where to park their cars to limit the number of people in the store
* Customers may be asked to wait in their car before entering, especially in bad weather, with staff telling them when it’s their turn
* Floor markings outside entrances to help queued buyers stay 2m per room
* Limit the number of people entering stores when necessary to avoid congestion
* Hand sanitizers placed around the store for customers and staff, with additional cleaning products to wipe carts and baskets
* One way aisle systems
* Separate inputs and outputs if possible
* People are encouraged to shop alone when possible
* Buyers should visit stores wherever possible to leave free online slots for vulnerable people who can visit