Almost a month after Pennsylvania Governor Tom Wolf decided to close state-run liquor stores during the coronavirus pandemic, the Commonwealth launched another option to try to respond to greater pent-up demand from customers.
Some stores will start offering a curbside pickup option on Monday.
Here are the details released by the state on Saturday:
- Each store will take a limited number of orders over the phone from 9 a.m. to 1 p.m., or until the store reaches the maximum number of orders it can fulfill on that day.
- They will operate from Monday to Saturday
- Street curbside pickup orders will be limited to an order of up to six bottles
- Only one order will be accepted per caller, per store, per day
- Callers will be guided by store staff through the products available for purchase at each location
- Credit card payment will be required by phone, and all sidewalk pickup sales are final (no returns)
For a complete list of stores that offer a curbside service, click here.
According to Fine Wine & Good Spirits: Stores “are making progress in expanding service to our customers. We ask that you remain patient if you do not communicate immediately by telephone. We are optimistic about our ability to fulfill orders via our website and curbside pickup will increase in the coming weeks. Thank you for your patience and understanding. “
Participating stores include four each in Cumberland, Dauphin and York counties, and three in Lancaster County. When the sidewalk option starts on Monday, online sales will also continue.
Many residents were frustrated with the extremely limited capacity of the online portal, where only a fraction of customers could place orders.
During the second full week of online sales, only 10,852 customers out of nearly 1.2 million website visitors were able to place an order. The PLCB accumulated more than $ 1 million in sales this week, which is a fraction of the nearly $ 30 million in sales to all customers on March 16 alone, the day the Governor announced the statewide store closures effective the next day.
Pennsylvania Liquor Control Board spokeswoman Elizabeth Brassell recently said the agency predicts that 121 facilities will operate in the state to pick up and package online orders by this weekend.
The number of stores offering curbside pickup in other countries includes:
1 in Adams, 18 in Allegheny, 2 in Berks, 1 in Blair, 9 in Bucks, 1 in Butler, 2 in Center, 10 in Chester, 1 in Clearfield, 1 in Crawford, 10 in Delaware, 1 in Erie, 1 in Franklin, 1 in Indiana, 1 in Lackawanna, 4 in Lehigh, 1 in Luzerne, 1 in Lycoming, 2 in Monroe, 17 in Montgomery, 3 in Northampton, 11 in Philadelphia, 1 in Union, 1 in Washington, 1 in Wayne, and 3 at Westmoreland.
As of Friday, about 4,550 of the 5,000 employees in the liquor system had to use the accumulated paid vacation or go on unpaid vacation. Brassell said hundreds of them will be brought back to work to help fill orders.
Brassell reiterated that state-owned liquor stores would not reopen to the public “although we continue to monitor the situation in consultation with the Wolf administration and public health officials.”
The governor placed Pennsylvania in forced care until the end of the month. When he called for the closure of state-run liquor stores on March 17, many Pennsylvanians began to frequent liquor stores in neighboring states.
West Virginia and Ohio halted liquor sales to Pennsylvanians in counties that share a border with the Commonwealth.
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