The Quibi mobile video app, which just launched today, crashed for an hour this afternoon, the company said. Quibi first announced on Twitter that there were problems with 2:07 p.m. ET and said it was fixed 3:07 p.m. ET.
During the breakdown, a Edge the staff member saw the error screen below. I saw this same error screen and couldn’t browse anything in the app, but when I wrote this story, the videos started working again. Another staff member could not open a Quibi account.
In an interview before the launch, Quibi said The edge that he had tested the application under load to help the team prepare for potential outages. And although the service was designed for on-the-go viewing, Quibi predicted that more people might watch the app excessively rather than brief bursts now that more people are staying at home during the COVID-19 pandemic . Quibi CEO Meg Whitman also has experience with outages – on its first day as CEO of eBay, the site crashed for eight hours.
(Disclosure: Vox Media, which owns The edge, concluded an agreement with Quibi for Polygon Daily Essential, and there was talk of a Edge to show.)
Quibi has raised nearly $ 2 billion from investors to produce Hollywood-quality mobile shows in “quick bites” that last 10 minutes or less. The app’s unique approach to mobile video is already a little difficult to sell, and a breakdown on the first day could keep potential new users away from the service.
Quibi isn’t the first app or service to crash on launch day – Disney Plus, which launched in November of last year, experienced a series of crashes during its launch. And many Internet services have experienced outages in recent weeks due to increased pressure on their networks due to people at home due to the pandemic.