Opening of an emergency mental health clinic at the Royal to help during the COVID-19 pandemic


The Royal Ottawa Mental Health Center is establishing a temporary and urgent mental health clinic to ensure that all residents can get the care they need during the COVID-19 pandemic.

As it opens the C-PROMPT clinic on Monday, the health center says that the increased stress associated with the pandemic, coupled with reduced access to supports and services, has the potential to worsen mental health problems for many members of the community.

The Royal says the new temporary clinic will provide key intervention services such as assessments, medication, psychotherapy and system navigation to help those most at risk of worsening mental health or being hospitalized .

Most services will be offered by videoconference or telephone – face-to-face sessions can take place, only when needed.

“The purpose of C-PROMPT is to prevent urgent needs from becoming emergencies,” said The Royal.

Anyone with mental health issues is encouraged to seek help from their family doctor, nurse practitioner or psychiatrist. These caregivers can refer adults (18 years and older) who are at risk of worsening mental health or being hospitalized at the C-PROMPT clinic (C-PROMPT services are available by recommendation only).

The C-PROMPT clinic will operate for as long as necessary during the COVID-19 pandemic.

For more information, click here.


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