Alors que les épiceries adoptent les préoccupations croissantes entourant COVID-19 en réduisant les heures, en embauchant plus d'employés et même en installant des boucliers en plexiglas chez les caissiers, les membres de la communauté immunodéprimée disent qu'ils sont exclus de la planification, surtout en ce qui concerne les achats en ligne.
A quick glance at the websites of local grocery stores shows a similar message across the board – “We know extremely high web traffic and demand for online shopping” – while asking those who can shop in store to continue to do so.
Lisa Thompson says she wants to see stores do more to help those who really can’t leave their homes.
Thompson tried to order groceries online because she is immunocompromised and just got out of the hospital. She used home health aides several times a day but has since had to ask them to stop coming, leaving her with few options for obtaining food.
She has tried a number of local stores and says that some will not even take her order, or if her order is placed, there is no guarantee when the food will be delivered.
“Honestly, I think it’s just completely ignored,” she said.
Christine Knox, who is also immunocompromised, worries about being able to shop for food during the pandemic began about eight weeks ago while monitoring the situation in Wuhan, China, while volunteering for Emergency Management BC
“I saw the writing on the wall and said OK, we have to get ready,” says Knox, who started buying things in bulk before the mass of buyers lined up for toilet paper and hand sanitizer.
She says that even though she has enough supports – so far – for family or friends to drop off her shopping, she and her husband plan for the long term.
“What we are doing right now to make sure that our food source is going to be correct is that we are building a greenhouse,” she said, adding that she wants to be prepared for up to 18 months in quarantine.
Thompson and Knox both recognize the grocery store staff and their hard work, but they still want to do more to help those who really cannot leave their homes to buy food.
“I don’t know how you control that and get better when people are already working the hardest and doing what they can,” says Knox.
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