Maine Department of Labor registers calls for unemployment claims

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MAINE, UNITED STATES – You’ve been calling the Maine Department of Labor for days and still haven’t been able to communicate with anyone.

You’re not alone.

Due to the COVID-19 pandemic, unemployment claims in Maine have reached historic levels. Initial unemployment claims were about 23,800 in the week ending March 28, the highest weekly total on record.

The department was never built to be equipped for such an influx of calls and complaints.

Now, the Maine Department of Labor (MDOL) has announced that it is implementing a new alphabetical call-by-name schedule for people from Maine filing for unemployment advantages.

The new schedule will help reduce congestion on telephone lines as the Department increases its capacity to receive and process complaints.

Beginning Monday, April 6, Maine people seeking to file a unemployment by calling the 800 number whose last name begins with A-H, you must call Monday; I-Q Tuesday; R-Z Wednesday. Thursday and Friday will not be allocated to those who miss their alphabetical day or have to call at that time.

MDOL calendar

NCM

Although the MDOL has established this schedule, the ministry reiterates that the best way to file your complaint as quickly as possible is to do it online because the website is available 24/7 and you do not have to wait.

Maine Department of Labor:

Tel: 1-800-593-7660

Website: www.maine.gov/unemployment

At NEWS CENTER Maine, we focus our media coverage on the facts, not on fear of illness. To see our full coverage, visit our coronavirus section here: www.newscentermaine.com/coronavirus.

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