Guelph Nursing Home Responds to COVID-19 Epidemic

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Seventeen residents of the Norfolk Manor nursing home in Guelph tested positive for COVID-19.

They are among 91 confirmed cases for staff and residents / patients from eight different hospitals and long-term care facilities in the Wellington-Dufferin-Guelph public health coverage area.

The largest outbreak is Guelph General Hospital, where 25 staff and six patients have so far tested positive.

The Norfolk Manor epidemic started about two weeks ago, said David Ing, director of the private nursing home near downtown Guelph that was started by his parents 40 years ago.

“We are in an epidemic and we are doing everything we can” to contain it, said Ing.

“We have been cleaning continuously for weeks. We are doing everything we can. What is changing is that we are isolating people who are sicker, “he said.

“We are doubling our resolve and we are now only focusing on getting everyone back on track.”

Three of the residents tested positive have since been transferred to Guelph General Hospital, said Ing.

There are currently 44 residents in the home.

No visitors were allowed for several weeks and the families of all residents were informed of the situation.

Ing said everyone was trying to keep morale high, which was helped by community support, including schoolchildren who put down protective face shields made on a 3D printer.

Ing said it is important to note that the staff take this personally because they are so close to the residents.

“Public health, Guelph General and the LHIN have been very supportive. We are currently well supplied with PPE, ”he said.

Public health has tested all residents and house staff.

The situation at Norfolk Manor is not isolated, with public health confirming outbreaks in eight different facilities among residents or patients and / or staff.

The list updated at 3.30pm Wednesday was:

  • Dufferin Oaks Long-Term Care in Shelburne: 3 residents / 4 employees

  • Guelph General Hospital: 6 patients / 25 employees

  • Headwaters Health Center in Orangeville: 2 patients / 14 employees

  • Homewood Health Center: 8 patients / 3 employees

  • Shelburne Residence: 3 residents

  • St. Joseph Health Center: 1 resident / 3 employees

  • Wellington Terrace in Fergus: 1 employee



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