The company announced Tuesday the COVID-19 Customer Recovery Fund, which will allow affected customers to repay their account balances over a period of one year without interest.
COVID-19: BC Hydro Customers to Receive Three-Month Relief
The program covers customers for electricity, natural gas and propane.
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Eligible BC Hydro customers, on the other hand, are offered a three-month credit on their electricity bill.
BC Hydro customers are given a break during tough times, FortisBC electricity customers have only said they will not be charged interest
FortisBC says that small businesses that have been forced to close will be offered invoice credits to offset charges on their accounts during their closure.
Businesses that are still open can request a 90-day bill carryover.
Here is who is eligible and how to apply for a salary subsidy for coronaviruses in Canada
The company says it will continue to monitor the pandemic and may extend individual assistance to individual customers after the 90-day period has passed.
Additional support could include extending interest-free payment agreements, granting invoice credits or even remitting payments, said FortisBC.
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