The only British woman stranded on a cruise ship off the coast of Florida said it was an “emotional roller coaster” while pleading for return home.
Jess Murgatroyd of Bradford has worked as a hairdresser on the Norwegian Gem since October.
The 21-year-old said the US authorities would not allow her to leave the ship due to the pandemic.
The Department of Foreign and Commonwealth Affairs (FCO) said it was monitoring the situation on the cruise liner.
Miss Murgatroyd, who is at sea near Miami, has been isolated in her cabin and says that she is the only Briton among 200 staff members – mainly South Africans and Europeans – left on board after the passengers have disembarked. March.
“The current situation is very strange; the [not knowing] that’s what kills you, “she said.
“I know the situation at home is still not great, but this is where my family is. During difficult times, all I want is to be home with them, but instead, we are alone. “
She said that her employer and the cruise liner kept us “informed as best they could” and were working to bring the staff home.
“Sometimes they don’t know [what’s going on]; it’s very stressful but we’re just trying to manage. “
She said the ship was not allowed to leave US waters when there had been no cases of coronavirus on board.
“I have the last charter flight next Friday and I just pray that something will be fixed before that so that I can get there. “
Her mother Rachel Crowther, 40, said, “I just want my baby to come home.
“It’s just horrible. It is heartbreaking. “
Miss Crowther, also a hairdresser from Bradford, said she was “a nervous wreck” and that “the terrible situation” was weighing on the whole family, including her own mother who was undergoing chemotherapy for cancer.
“She was having fun and we were very proud of her. But I never thought it would be like that. “
The FCO said it was taking steps to ensure that British nationals could “return to the UK safely”.
He said cruise lines had a “clear legal responsibility” to care for and arrange for the crew members to return home.
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