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Good news, Delta Air Lines customers – the carrier is extending the adjustments for coronavirus affected travel plans up to two years in the future.
While the global pandemic has significantly disrupted the travel industry and demand for commercial air services in general, Delta has announced that passengers can cancel, modify and re-book their trips for the next 24 months or more in order to provide a Much needed “breathing space” during this in times of crisis.
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“Caring for customers is at the center of everything we do. In these times of rapid change, we know our customers want the value of their tickets to be secure and redeemable for a longer period, “the airline said in a statement Friday morning.
Although tickets traditionally expire one year after purchase, modification fees have been eliminated and more flexibility is granted until May 31, 2020 for passengers who have already booked a trip in April or May 2020 (at 3 April 2020) and / or who have eCredits or travel cancellations for flights in March, April or May this year.
In addition, new tickets purchased between March 1 and May 31, 2020 can be adjusted without modification fees up to one year from the date of purchase, said Delta.
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Those with other questions can find additional information on the airline’s website.
“Just as our business evolves, we know that events in the lives of our customers are also changed and canceled. As always, we are happy to work with customers on a case-by-case basis to find the best way to address their concerns, “said the carrier.
In the national fight against viral disease, Delta is also doing good despite the ongoing epidemic by offering free flights to health professionals to travel where they are most needed.
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Last week, the carrier announced that it was coordinating free round-trip flights for eligible medical personnel to travel to Georgia, Louisiana and Michigan to position themselves at the forefront of health care efforts.