Changes to purchasing rules and restrictions at Morrisons, Aldi, Sainsbury’s and Tesco in Kent


Buyers are still getting used to the new measures in place in supermarkets to prevent the spread of coronavirus.

New security features are added regularly, including Aldi announcing new shopping times for its elderly and vulnerable customers.

Asda has also changed opening hours and some of its stores across the country, Tesco adding more delivery slots to meet demand.

KentLive has reviewed all of the latest changes currently installed in county supermarkets, with new measures being implemented at most retailers.

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Are you planning to make your essential store today? Below is a list of each supermarket and the rules, restrictions and changes you need to know before you arrive in order to protect yourself and others.


Buyers await their turn inside the Canterbury Morrisons

Morrisons currently has one cart per customer transaction. This is to ensure that buyers follow the latest advice from the government, that only one member of a household should go out to an essential store each day.

To help with social distancing, vinyl stickers have been placed on the floor to show shoppers how far they should stand when shopping and queuing. Staff also check the number of people in the supermarket and Morrisons has an hour dedicated to all NHS staff in the morning.


Buyers are seen inside a Tesco store wearing face masks when shopping in a supermarket on March 18, 2020 in Southampton, UK. After waves of
Buyers inside a Tesco wearing face masks

Reduced business hours have been introduced in some Tesco Extra stores and in larger Metro stores to allow staff to restock overnight.

The supermarket joined Morrisons to give priority access to NHS workers, too, from 9 a.m. to 10 a.m. on Tuesday and Thursday (this excludes Express stores).

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NHS staff also have a “browsing hour” on Sunday, allowing them to browse the store before checkout opens.


Social distancing policy even extends to cash

Asda has extended the hours of operation of some of its stores beyond their normal hours of 8 am to 8 pm.

Buyers have been advised that they should only touch items they intend to purchase and use contactless payments wherever possible to minimize shared contacts as much as possible. This has been relaxed since the limit for contactless payments has increased from £ 30 to £ 45.

All other automatic pay stations are closed, again helping to maintain social distance, while Asda has also introduced Perspex screens in its pharmacies, departments and cash desks – further reducing contact.

Similar to Morrisons, Asda staff will be present at the entrance of each store to ensure the appropriate number of customers are in the store at all times.

Clear signs, barriers and floor markings are in place to direct buyers around the store while maintaining a safety space of two meters from others. Wipes are also available to wipe carts and baskets.

The supermarket brought a “voluntary purchase card”, which can be purchased online, recharged and given to friends, family or NHS volunteers to pay for their purchases without having to use cash or a card banking.


Sainsbury’s at Linden Park Road, Tunbridge Wells

All Salisbury stores are currently open from 8 a.m. to 8 p.m.

As with other supermarkets, restrictions remain in place to limit the number of people accessing the store at the same time. Queue systems are in place so that clients can meet social distancing guidelines.

To further limit contact, buyers are invited to pay for their goods with contactless cards.


This is how Aldi staff at the checkout will welcome you from now on.

As of today (Monday, April 7), Aldi grants exclusive access to its stores to the elderly and vulnerable half an hour before opening, Monday to Saturday.

In most stores, it is from 7:30 a.m. to 8 p.m.

The first Sunday openings will continue as before – reserved for NHS and emergency personnel.

Customers are also offered wipes to clean carts and baskets before use, and were again encouraged to use contactless card payments to limit contact.


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