B&Q and Next reopen their websites – all the street stores you can buy online again


A number of high street chains have agreed to reopen online after their UK warehouses closed due to fears of coronavirus.

Next was among the first to do so, closing in March, followed by TK Maxx and Homesense.

The fashion chain has since reopened its doors online, but many items are “unavailable” as it continues to struggle at the hands of public demand.

Elsewhere, the online department store Net-a-Porter went offline last month, shortly after the government announced foreclosure measures.

However, despite an extension of the lockout period, some companies have chosen to reopen their doors online.

Many say they have had time to review their workspaces and implement social distancing measures to protect their staff.

Others admit that they made the decision to help manage their losses due to the pandemic.

This happens as analysts warn that up to 22,000 stores may never recover from the coronavirus crisis – after being forced to close for months.

What the government says

Ministers say buyers should prioritize essential items

The government says online retailers are allowed to continue operating, but the safety of their staff should be the number one priority.

He said customers should buy first and focus only on the essentials.

Here’s our guide to knowing which stores have reopened online – and when.

River island

Fashion retailer River Island reopened its online store on Monday after implementing new security measures for warehouse staff.

He said he has not yet returned to “business as usual”, although he is accepting new orders again.

River Island said customers should be prepared for delivery delays, but all new orders should be processed within 14 days.

Customers are told not to come back in the meantime to help the warehouse get back on its feet.


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The DIY channel B&Q went offline in March due to an “unprecedented” spike in customers after customers were ordered to stay at home.

It is operational again but is unable to accept group orders. Online queues are also likely during peak times.

The majority of the retailer’s stores remain closed, although 14 stores have now reopened as part of a trial.

However, due to “extremely high demand,” its click and pull service can take up to three days.


The next time, it reopened its website on Tuesday, April 14, but crashed almost immediately due to a sudden rush of visitors.

The company said it had spent the past fortnight approving a series of new security measures, including one-way systems and new gateways to help protect staff at its warehouses.

The retailer also now has a cap on the number of orders it can process per day.

If you want to buy, you can always browse the following website and add items to your favorites list.

To save time, simply add the items you want to buy to your basket, ready to reopen the website.

Net to wear

Mr. Porter is also now operational

Luxury fashion website Net-a-Porter shut down its website until further notice in late March, saying the health and safety of colleagues is its number one priority.

“For the health and safety of our community, we have temporarily closed our distribution center until further notice,” said a statement.

“We hope you all stay safe and look forward to welcoming you soon.” “

However, the website – with Mr. Porter – is now operational again.


Fashion retailer Quiz closed its website on March 27 due to staff concerns, but reopened it on April 14.

Although its stores remain closed, you will be able to place orders online and benefit from standard delivery.

Next day delivery is currently not available.


Furniture retailer Dunelm closed its doors and website last month after the government foreclosure, but is now back online.

The retailer has made a number of home delivery items available on their website – although clicking and retrieving is not an option.

Furniture and larger items are not available as they require a team of two for delivery.


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