In March, the company announced that it would hire additional workers in warehouses and deliveries across the country amid a surge in online shopping during the coronavirus epidemic. Since then, Amazon has said it has hired more than 100,000 new employees and, therefore, is recruiting more to help fulfill orders.
“We continue to see increased demand as our teams support their communities and continue to hire, creating an additional 75,000 jobs to help serve customers during this unprecedented period,” said the company.
As it continues to hire more workers, Amazon has also increased hourly wages for employees and doubled overtime wages for warehouse workers. Until the end of April, warehouse and delivery workers can earn an additional $ 2 in the United States, 2 pounds an hour in the United Kingdom, and about 2 euros an hour in many countries around the world. ‘EU. Amazon currently pays $ 15 per hour or more in some areas of the United States for warehouse and delivery work.
Amazon has announced several benefits changes in addition to salary increases. The company has authorized workers to take unlimited leave without pay and provides two weeks of paid leave for workers who have tested positive or are in quarantine.
Amazon has said it expects to continue investing in wage increases, benefits and safety improvements for warehouse and delivery workers. The company previously planned to spend $ 350 million on salary increases, but now estimates it will spend more than $ 500 million on these efforts.
Despite wage increases and benefit changes, Amazon workers in at least three locations held protests to demand that the company better protect workers during the coronavirus epidemic. A dozen workers told CNBC they thought Amazon should provide employees with paid vacation, among other concerns.
The company has faced increased customer demand on several fronts as part of the coronavirus epidemic.
Online buyers, services like Prime Now and the Amazon Fresh grocery delivery service have reported limited availability for several days or have told buyers that they are unable to make orders. deliveries. Amazon said on Sunday that new grocery delivery customers would have to join a waiting list and shorten hours at certain Whole Foods stores so employees can fulfill online orders faster.
Meanwhile, Amazon has struggled to keep products in stock in its online market. Amazon said last month that it would start prioritizing commodities and medical supplies at its distribution centers.